The new Education Record App allows pupils to securely access their education record on their mobile phone. It is available on:

• Apple devices (iOS 15 or newer)
• Android devices (version 8.1 or newer

The app is designed to help pupils:

The app is designed to support pupils as they move into post‑16 education and employment. It offers several practical benefits:

• A secure digital place to store exam results
• Useful for college, sixth form, apprenticeship and job applications
• Removes the need to produce paper certificates in the future
• Keeps data safe and accessible on a personal device

This makes the app a helpful tool after Results Day, especially when sharing verified results with colleges or employers.

Millbay Academy will be holding our full Results Day on 20th August, where students will receive their exam results. Staff will be on site from 9am - 12pm for students to collect their results. Please ensure you arrive within these times.

Results Day remains an important milestone for our pupils. It provides:

• A supportive environment to open results
• Immediate access to teachers and careers staff
• Guidance for next steps, especially if plans need adjusting
• A chance to celebrate achievements as a school community

The digital app complements this process by giving pupils a secure way to store and share their results afterwards. It does NOT replace Results Day.

To prepare for the issuing of education records, pupils must complete the following steps:

• Download the DfE Education Record App (Downloading it as soon as possible is recommended.)
• Agree to the Terms and set a 6‑digit PIN code This secures the account.
• Bring your phone into school next week Staff will visit tutor groups to help each pupil get set up.
• Scan your personal QR code in school This confirms your identity and activates your education record.
• Don’t worry about mobile data Pupils can join temporary school Wi‑Fi to complete the setup.
• If you do not have a phone You will be supported through an alternative sign‑up process at a later time.

Once activated, pupils will be able to view their education record and will receive a notification when their qualifications are added after results are released.

If you have any addtional questions scroll down to the FAQ section or reach out to our Head of Key Stage 4 Kathryn Noone on knoone@millbayacademy.org.

How will I receive my results?

Students will receive their results at the Moxy Hotel on Thursday 20th August.

Will my results appear in the app?

Yes. Once awarding organisations release results, they will automatically appear in the app, and pupils will receive a notification. The fastest way to receive your results is to collect them from us on Results Day 2026.

What is the app used for after Results Day?

The app helps pupils share their verified education information with colleges, sixth forms, training providers or employers.

What if I don’t have a compatible phone?

Students without a suitable device will still receive their results in school and will be supported through an alternative method to access their digital record.

Why is the digital record important?

It provides a secure, long‑term way to store qualifications and personal details, making future applications easier and reducing reliance on paper documents.

Do students still get paper certificates?

Yes. Paper certificates will still be issued later in the year as normal. The app simply provides a convenient digital version.

What if my child changes their phone in the future?

They can reinstall the app and log in again using their secure PIN and identity verification.

Can parents access the app?

No. The education record belongs to the student. However, students may choose to show or share their information with parents/carers if they wish.

What if my child loses their phone?

Their data remains secure. They can reinstall the app on a new device and log in again.

Will the app cost anything?

No. The app is completely free to download and use.